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Important notice

The outbreak of the COVID-19 virus in China, in recent weeks, has had widespread impact on manufacturing facilities across the country.

While this has caused some delays for Toshiba Australia, based on our planned requirements we do not anticipate substantial delay or interruption in supply to our local customers.

As the overall situation is dynamic and still evolving, we will continue to take steps to monitor and mitigate any risk to supply.

Should things change we will advise you accordingly.

Should your MFD or printer require attention or periodic maintenance Toshiba's Priority Service Portal is designed to make entering a service call easy.

Australian Customers

If you're an Australian Toshiba Direct Customer, simply click here to register or log and track your service call.

Priority Service Help​

Remember, you'll need your Serial number and Machine ID to login.  These have been sent to you via email and post or are located on the machine ID sticker attached to your print device. So just click on the link above and follow the prompts.

Service or consumable inquiries can also contact the following numbers

 Phone  1300 887 600
 email
natservice@toshiba-tap.com 

Auckland Customers

If you're an Auckland Direct Customer, simply click here to register or log and track your service call.

Priority Service Help​

You'll need your Serial number and Machine ID to login.  These have been sent to you via email and post or are located on the machine ID sticker attached to your print device. So just click on the link above and follow the prompts.

Service or consumable inquiries can also contact the following numbers

 Phone  0800 887 601
 Fax
 09 570 8932
 email
aucklandservice@toshiba-tap.com 

Regional Customers in country areas

If you have a Toshiba MFD or printer and are located outside of these areas (such as regional Australia, New Zealand or Pacific Islands please contact your local Toshiba Dealership. You can search for them using this Find Us tool.

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